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#Swords and sandals classic collection g2a professional#

Responsibility for escalated product, system or service problems from the team.

#Swords and sandals classic collection g2a professional#

Handling escalation issues and difficult situations in a calm and professional manner liaising with all parties involved.Manage, motivate and develop the Customer Support team ensuring excellent levels of customer service by.Telecoms and email management experience advantageous.Passion for providing excellent customer service, driving operational efficiencies and working within the travel industry.Ability to work well in a busy pressurised environment.A problem solver with the ability to think on your feet, empowered to take decisive action when required to ensure that the customer is satisfied and the right, reasonable solution is provided timely.Proficient in MS Word and Excel with working knowledge of MS Outlook desired.Be customer service advocate across the business, able to both quantify issues and identify opportunities, overcoming challenges when finding solutions to drive operational efficiencies.

Excellent investigative and analytical skills with ability to find repeat patterns and reoccurring issues from data collected to drive Customer Services efficiencies.

Demonstrates confident and professional manner with the ability to manage conflict, negotiate and influence at all levels.

Excellent phone manner and written communication with experience in Customer Care required.

Ensure that all operational resources are optimised within budget by forecast capacity planning and have tactics in place for unplanned events.

Where required to take corrective action and/or proactive measures to ensure KPI’s are delivered.

Ability to deliver, monitor and report on individual and team service KPI’s regularly and upon request.

Operations, call centre, Customer Service, or relevant experience within a process driven environment with proven responsibility of multi-sites / projects required.

Ability to motivate self and others, with strong people leadership skills.

We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Carry out ongoing analysis of key competitors, industry and business trends, proactive analysis of trade press, sourcing development leads.

Be escalation point for customers from region on all sales related issues internally within Stuba and externally for the customer.

Client relationship building through regular interaction, visits, meetings, webinars.

Overseeing sales pipeline, ensuring that new business acquisition and existing account development targets are met/exceeded.

Actively engage with prospects or customers to fully understand their business needs and identify and build new business opportunities.Develop new relationships in an effort to grow business and help company expand.Intermediate in using MS-Office tools, CRM tools and internet savvy.Strong interpersonal skills and customer satisfaction mindset.Excellent verbal and written communication skills.Minimum 2 years of experience of Account Management and understanding the function.Prior experience in handling Americas region and clients will be an advantage.Master’s in marketing or similar discipline.It's all here for you in the world's greatest gladiator game series, Swords and Sandals.īuy the Swords and Sandals Anthology 2006-2019 and you will own the first 9 games in the franchise.Desired skills, experience, and expectations Now, for the first time ever you can own the first nine games in the legendary series! Do battle in the brutal arena sands of Doomtrek, lead your armies onto the fields of Brandor, delve into the deepest dungeons of Suul's Gateway and even take a trip to Medieval Europe to joust the world's greatest knights. Gladiator! Since the first Swords and Sandals game hit our screens in 2006, the S&S franchise has been a beloved part of childhoods worldwide.